Kashif Ismael

Egypt. We stayed in Hurghada for the week (very sunny, nice beaches, coral reefs), and we had a day trip to Cairo too, saw all the historic landmarks

Best place you have ever been on holiday?

I am a bit of a transport nerd. I am fascinated by the way public transport infrastructure can transform lives and communities!

What might people not know about you?

Learn more about Kashif Ismael, his role in Go City's software development team, and his journey so far. Join us and work with talented individuals like him.

Meet Kashif Ismael: Our Software Development Expert | Go City Careers

Go City is transforming the way people see and experience the world’s greatest destinations.&nbsp; We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.&nbsp;&nbsp;Backed by highly successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.&nbsp;We listen to our customers, our partners and our team, to help improve our business every day.&nbsp; And that’s where you come in! For more information and a sneak at our product take a look at<a href="http://www.gocity.com/" target="_blank" rel="nofollow noreferrer noopener" class="external"> www.gocity.com</a>&nbsp;About the role&nbsp;Trade Marketing Lead&nbsp;Full time&nbsp;Permanent&nbsp;London (hybrid 2 days from the office in Covent Garden)&nbsp;Reports to SVP Global Trade SalesSummary of the role and also what the team are up to:&nbsp;&nbsp;The Trade Marketing Lead is a forward-thinking marketing professional responsible for driving the marketing strategy and execution for Go City’s portfolio of multi-attraction passes on third-party platforms. This role is critical in ensuring our products are effectively marketed and sold through B2B partners, including Online Travel Agencies (OTAs) such as Expedia, Viator, Klook, and Get Your Guide, as well as traditional travel agencies like Flight Centre.The ideal candidate will have some experience in digital marketing and will be skilled at identifying best practices for promoting products on third-party websites. This person will bring innovative ideas to the table, helping to shape the way our products are marketed, and will ensure that all marketing assets are up to date and aligned with our brand strategy.&nbsp;&nbsp;What will you be responsible for /helping us to do?&nbsp;&nbsp;<ul> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Digital Marketing Strategy: Assist in developing and executing a comprehensive digital marketing strategy focused on maximizing visibility and sales of Go City products on third-party platforms.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimization of Product Listings: Continuously optimize product listings on various trade channels, ensuring they are compelling, brand-consistent, and effective in converting sales.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relationship Management: Alongside the Account Managers, liase with our trade partners, ensuring that our products are accurately represented and marketed effectively on partner platforms.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Asset Management: Maintain an up-to-date and comprehensive library of marketing assets for use by third-party sellers, including images, copy, promotional materials, and more.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Training:&nbsp;&nbsp;&nbsp;Assist in developing training materials for use by Account Managers and Trade Partners.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Innovative Marketing Solutions: Assist in developing and innovating marketing ideas that differentiate Go City products on third-party sites, including unique campaigns, promotions, and other digital marketing initiatives.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance Tracking and Reporting: Monitor the performance of our products on third-party sites, using data analytics to refine strategies and report on key metrics such as conversion rates and ROI.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competitive Analysis: Keep a close eye on competitor activities across all trade channels, ensuring our offerings remain competitive and compelling.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cross-Functional Collaboration: Work closely with the broader trade team and other internal departments to align marketing strategies and ensure a unified approach to our trade partnerships.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Market Trend Awareness: Stay abreast of the latest trends in digital marketing and the travel industry, applying relevant insights to drive business growth.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project Management: Manage multiple projects simultaneously, ensuring timely execution and delivery of marketing initiatives within budget.</li> <li>We support a culture where Health and Safety, Wellbeing and Personal Data at work are important. We are all adults, which means we expect the same in return. Each of us plays our part looking out for ourselves, each other, our Partners and our customers every day.&nbsp;&nbsp; </li> <li>As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.</li> </ul>

Go City is transforming the way people see and experience the world’s greatest destinations.&nbsp; We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.&nbsp;&nbsp;Backed by highly successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.&nbsp;We listen to our customers, our partners and our team, to help improve our business every day.&nbsp; And that’s where you come in! For more information and a sneak at our product take a look at<a href="http://www.gocity.com/" target="_blank" rel="nofollow noreferrer noopener" class="external"> www.gocity.com</a>&nbsp;About the role&nbsp;Trade Marketing Lead&nbsp;Full time&nbsp;Permanent&nbsp;London (hybrid 2 days from the office in Covent Garden)&nbsp;Reports to SVP Global Trade SalesSummary of the role and also what the team are up to:&nbsp;&nbsp;The Trade Marketing Lead is a forward-thinking marketing professional responsible for driving the marketing strategy and execution for Go City’s portfolio of multi-attraction passes on third-party platforms. This role is critical in ensuring our products are effectively marketed and sold through B2B partners, including Online Travel Agencies (OTAs) such as Expedia, Viator, Klook, and Get Your Guide, as well as traditional travel agencies like Flight Centre.The ideal candidate will have some experience in digital marketing and will be skilled at identifying best practices for promoting products on third-party websites. This person will bring innovative ideas to the table, helping to shape the way our products are marketed, and will ensure that all marketing assets are up to date and aligned with our brand strategy.&nbsp;&nbsp;What will you be responsible for /helping us to do?&nbsp;&nbsp;<ul> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Digital Marketing Strategy: Assist in developing and executing a comprehensive digital marketing strategy focused on maximizing visibility and sales of Go City products on third-party platforms.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimization of Product Listings: Continuously optimize product listings on various trade channels, ensuring they are compelling, brand-consistent, and effective in converting sales.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relationship Management: Alongside the Account Managers, liase with our trade partners, ensuring that our products are accurately represented and marketed effectively on partner platforms.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Asset Management: Maintain an up-to-date and comprehensive library of marketing assets for use by third-party sellers, including images, copy, promotional materials, and more.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Training:&nbsp;&nbsp;&nbsp;Assist in developing training materials for use by Account Managers and Trade Partners.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Innovative Marketing Solutions: Assist in developing and innovating marketing ideas that differentiate Go City products on third-party sites, including unique campaigns, promotions, and other digital marketing initiatives.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance Tracking and Reporting: Monitor the performance of our products on third-party sites, using data analytics to refine strategies and report on key metrics such as conversion rates and ROI.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competitive Analysis: Keep a close eye on competitor activities across all trade channels, ensuring our offerings remain competitive and compelling.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cross-Functional Collaboration: Work closely with the broader trade team and other internal departments to align marketing strategies and ensure a unified approach to our trade partnerships.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Market Trend Awareness: Stay abreast of the latest trends in digital marketing and the travel industry, applying relevant insights to drive business growth.</li> <li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project Management: Manage multiple projects simultaneously, ensuring timely execution and delivery of marketing initiatives within budget.</li> <li>We support a culture where Health and Safety, Wellbeing and Personal Data at work are important. We are all adults, which means we expect the same in return. Each of us plays our part looking out for ourselves, each other, our Partners and our customers every day.&nbsp;&nbsp; </li> <li>As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.</li> </ul>Requirements<ul> <li> B2B Sales and Marketing Experience:&nbsp;Deep experience in B2B sales and marketing, particularly in managing relationships and marketing initiatives with large partners like OTAs and retail chains.</li> <li> Analytical Skills:&nbsp;Strong analytical skills, with the ability to interpret data and make data-driven decisions to optimize marketing performance.</li> <li> Travel Industry Experience:&nbsp;Experience in the travel industry or working with OTAs and other third-party platforms.</li> <li> Project Management:&nbsp;Strong project management skills, with experience in managing multiple projects and competing priorities across various markets and partners.</li> <li> Digital Marketing Expertise:&nbsp;Some experience and knowledge of digital marketing, including an&nbsp;&nbsp;understanding of search and paid media strategies.</li> <li> Creative and Innovative:&nbsp;A creative thinker who is always looking for new and innovative ways to market products and engage partners.</li> <li>·Strong Communication Skills:&nbsp;Excellent communication skills, both written and verbal, with the ability to effectively collaborate with internal teams and external partners.</li> <li> Organized and Detail-Oriented:&nbsp;Highly organized, with the ability to manage multiple projects and priorities simultaneously.</li> <li> Proactive and Self-Motivated:&nbsp;A self-starter who takes initiative and is motivated to achieve results.</li> <li> Customer-Centric Mindset:&nbsp;A deep understanding of customer behavior and insights, ensuring that all marketing efforts are aligned with what drives customer engagement and purchases.</li> <li> Problem-Solving Ability:&nbsp;Strong problem-solving skills, with the ability to quickly address challenges in the execution of marketing plans</li> </ul><ul> <li>Desirable:</li> <li> Global Marketing Perspective:&nbsp;Experience in managing marketing efforts across multiple regions or countries.</li> <li> Content Management Systems:&nbsp;Familiarity with content management systems and web analytics tools such as Google Analytics.</li> <li> Graphic Design Skills:&nbsp;Basic proficiency in Photoshop or other image editing software.</li> <li> Email Marketing Knowledge:&nbsp;Understanding of email marketing tools like Mailchimp or Emarsys.</li> <li> Foreign Language Proficiency:&nbsp;Proficiency in additional languages is a plus.</li> </ul>BenefitsThe all-important perks:<ul> <li>Competitive market rate salary </li> <li>Enhanced Pension Contributions</li> <li>Life Assurance </li> <li>Annual leave - 25 days per year + Bank Holidays</li> <li>Buy Annual Leave scheme (up to 5 days each year)</li> <li>Floating bank holiday </li> <li>Upgraded Family Leave</li> <li>Flexible and Hybrid working</li> <li>Work from Anywhere for up to 4 weeks per year</li> <li>Dedicated time for personal professional development each month</li> <li>Personal Learning Budget</li> <li>Access to Mental Health First Aiders</li> <li>Annual Explorer Passes allowance&nbsp; </li> <li>EAP providing access to counselling, finance support etc </li> <li>Cycle to Work Scheme</li> <li>Simplyhealth Cashplan</li> </ul>We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.

Trade Marketing Lead - London

Trade Marketing Lead

About us&nbsp;Go City is transforming the way people see and experience the world’s greatest destinations.&nbsp; We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.&nbsp;&nbsp;Backed by highly successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.&nbsp;We listen to our customers, our partners and our team, to help improve our business every day.&nbsp; And that’s where you come in! For more information and a sneak at our product take a look at<a href="http://www.gocity.com/" target="_blank" rel="nofollow noreferrer noopener" class="external"> www.gocity.com</a>&nbsp;&nbsp; About the role&nbsp; Commercial Analyst Full time&nbsp; Permanent&nbsp; Singapore based (hybrid working)&nbsp;- the successful candidate must reside in Singapore Reports to VP Operations, APAC The RoleThe Commercial Analyst is responsible for overseeing data for APAC, and reporting frameworks, guaranteeing the integrity and precision of data.&nbsp;The ideal candidate will have a blend of technical skills (data cleaning and statistical analysis) and soft skills (critical thinking and communication) and be adept in transforming raw data into structured information, which will then be analyzed to draw insights that drive strategic business decisions.&nbsp;&nbsp; &nbsp;&nbsp;Key Responsibilities&nbsp;&nbsp; Marketing Commercial Growth Analytics&nbsp;&nbsp;<ul><li>Data Aggregation- Gather user traffic data from primary and secondary sources including Google Analytics, Paid and social media, affiliates and other channels of distribution and external sites and clean and normalize the data&nbsp;&nbsp;</li></ul><ul><li>Analytics - Employ statistical techniques to decode performance trends and patterns. Identify optimization and efficiencies and present them to stakeholders with guidance and actionable to drive business growth and follow through to successful implementation and measure outcome&nbsp;</li></ul><ul><li>Paid Media Strategy (PPC, Social and Display) - Support the APAC Marketing team in creating Paid Media strategies for Search, Social, Display, Native and other digital channels. Conduct keyword research, create compelling ads, and manage campaign uploads, ensuring alignment with brand tone and goals.&nbsp;</li></ul><ul><li>Track Keyword Performance for key source markets across APAC and collaborate with marketing leads to optimize performance.</li></ul><ul><li>Global Collaboration- Laise with Global Marketing teams to drive marketing efficiencies for APAC cities and source markets by tracking performance of routes and optimizing for profitability&nbsp;&nbsp;</li></ul><ul><li>Data Visualization: Represent findings through charts and dashboards to make the data understandable by the wider APAC and global teams&nbsp;</li></ul><ul><li>Implement best optimization practices, including daily checks, Search Query Reports (SQRs), Social and display campaigns, and budget health checks.&nbsp;</li></ul>&nbsp;&nbsp;Destination Analytics Support&nbsp;&nbsp;<ul><li>Develop Destination Dashboards in collaboration with the Destination team to enable them to visualize city wise performance at a glance&nbsp;</li></ul>&nbsp;&nbsp;Trade and Affiliate Marketing Analytics&nbsp;<ul> <li>Generate Reports for Affiliate marketing</li> <li>Collaborate with Marketing Affiliate team to scale the channel for APAC cities&nbsp;</li> </ul><ul><li>Support the APAC Affiliate and commercial team with analytics on performance across the affiliate network&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;APAC Reporting&nbsp;&nbsp;<ul><li>Be the Go-to person for the APAC team to generate any ad-hoc reports via SQL from the DWH within a moderate set of reports&nbsp;&nbsp;</li></ul><ul><li>Track and Report APAC performance trends to Global leaders and events as needed&nbsp;</li></ul><ul><li>Support the APAC team with analytics needs on an ad-hoc basis&nbsp;&nbsp;</li></ul>

About us&nbsp;Go City is transforming the way people see and experience the world’s greatest destinations.&nbsp; We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.&nbsp;&nbsp;Backed by highly successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.&nbsp;We listen to our customers, our partners and our team, to help improve our business every day.&nbsp; And that’s where you come in! For more information and a sneak at our product take a look at<a href="http://www.gocity.com/" target="_blank" rel="nofollow noreferrer noopener" class="external"> www.gocity.com</a>&nbsp;&nbsp; About the role&nbsp; Commercial Analyst Full time&nbsp; Permanent&nbsp; Singapore based (hybrid working)&nbsp;- the successful candidate must reside in Singapore Reports to VP Operations, APAC The RoleThe Commercial Analyst is responsible for overseeing data for APAC, and reporting frameworks, guaranteeing the integrity and precision of data.&nbsp;The ideal candidate will have a blend of technical skills (data cleaning and statistical analysis) and soft skills (critical thinking and communication) and be adept in transforming raw data into structured information, which will then be analyzed to draw insights that drive strategic business decisions.&nbsp;&nbsp; &nbsp;&nbsp;Key Responsibilities&nbsp;&nbsp; Marketing Commercial Growth Analytics&nbsp;&nbsp;<ul><li>Data Aggregation- Gather user traffic data from primary and secondary sources including Google Analytics, Paid and social media, affiliates and other channels of distribution and external sites and clean and normalize the data&nbsp;&nbsp;</li></ul><ul><li>Analytics - Employ statistical techniques to decode performance trends and patterns. Identify optimization and efficiencies and present them to stakeholders with guidance and actionable to drive business growth and follow through to successful implementation and measure outcome&nbsp;</li></ul><ul><li>Paid Media Strategy (PPC, Social and Display) - Support the APAC Marketing team in creating Paid Media strategies for Search, Social, Display, Native and other digital channels. Conduct keyword research, create compelling ads, and manage campaign uploads, ensuring alignment with brand tone and goals.&nbsp;</li></ul><ul><li>Track Keyword Performance for key source markets across APAC and collaborate with marketing leads to optimize performance.</li></ul><ul><li>Global Collaboration- Laise with Global Marketing teams to drive marketing efficiencies for APAC cities and source markets by tracking performance of routes and optimizing for profitability&nbsp;&nbsp;</li></ul><ul><li>Data Visualization: Represent findings through charts and dashboards to make the data understandable by the wider APAC and global teams&nbsp;</li></ul><ul><li>Implement best optimization practices, including daily checks, Search Query Reports (SQRs), Social and display campaigns, and budget health checks.&nbsp;</li></ul>&nbsp;&nbsp;Destination Analytics Support&nbsp;&nbsp;<ul><li>Develop Destination Dashboards in collaboration with the Destination team to enable them to visualize city wise performance at a glance&nbsp;</li></ul>&nbsp;&nbsp;Trade and Affiliate Marketing Analytics&nbsp;<ul> <li>Generate Reports for Affiliate marketing</li> <li>Collaborate with Marketing Affiliate team to scale the channel for APAC cities&nbsp;</li> </ul><ul><li>Support the APAC Affiliate and commercial team with analytics on performance across the affiliate network&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;APAC Reporting&nbsp;&nbsp;<ul><li>Be the Go-to person for the APAC team to generate any ad-hoc reports via SQL from the DWH within a moderate set of reports&nbsp;&nbsp;</li></ul><ul><li>Track and Report APAC performance trends to Global leaders and events as needed&nbsp;</li></ul><ul><li>Support the APAC team with analytics needs on an ad-hoc basis&nbsp;&nbsp;</li></ul>RequirementsSkills and Qualifications&nbsp;&nbsp;<ul><li>A bachelor’s degree in computer science, Information Management, Statistics, or a comparable discipline is required, with prior experience of 4-5 years in data analysis in ecommerce. Travel experience is a plus&nbsp;&nbsp;</li></ul><ul><li>Possess a solid foundation in statistics and practical experience with statistical software (such as Excel, SPSS, SAS) and mastery in data analysis languages including SQL, Python, and R.&nbsp;&nbsp;</li></ul><ul><li>Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Capable of critically evaluating data to derive meaningful, actionable insights.&nbsp;&nbsp;</li></ul><ul><li>Demonstrate superior communication and presentation capabilities, adept at simplifying complex data insights for audiences without a technical background&nbsp;</li></ul>&nbsp; Additional Requirements&nbsp;&nbsp;<ul><li>Adept at report writing and presenting findings&nbsp;</li></ul><ul><li>Ability to work under pressure and meet tight deadlines&nbsp;</li></ul><ul><li>Ability to collaborate and work with stakeholders across geographies&nbsp;</li></ul>BenefitsThe all-important perks:&nbsp;<ul><li>Competitive market rate salary&nbsp;&nbsp;</li></ul><ul><li>Discretionary bonus scheme&nbsp;</li></ul><ul><li>Enhanced annual leave time&nbsp;</li></ul><ul><li>Ability to buy 5 additional days holiday each year&nbsp;</li></ul><ul><li>Floating bank holiday&nbsp;&nbsp;</li></ul><ul><li>Enhanced Parental Leave&nbsp;</li></ul><ul><li>Dedicated time for personal professional development each month&nbsp;</li></ul><ul><li>Personal Learning Budget&nbsp;</li></ul><ul><li>Access to Mental Health First Aiders&nbsp;</li></ul><ul><li>Annual Explorer Passes allowance&nbsp;&nbsp;</li></ul><ul><li>Work from Anywhere for up to 4 weeks per year&nbsp;</li></ul>&nbsp; We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.&nbsp;&nbsp;

Commercial Analyst - Singapore

Commercial Analyst

About usGo City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.Backed by successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. With a heavy investment in technology and multiple other teams this year Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.We listen to our customers, our partners and our team, to help improve our business every day. And that’s where you come in! For more information and a sneak at our product take a look at <a target="_blank" rel="nofollow noreferrer noopener" class="external">www.gocity.com</a>About the roleTrading AnalystFull timePermanentLondon/EMEA (hybrid)Reports to the VP Trading, Strategy, CRMSummary of the role but also what our team are up to:This exciting new role is designed to support the trading function of the business to drive the trading performance of the direct sales channel, with a focus on our cities. You will take ownership of the performance of selected cities in our portfolio and work collaboratively across the teams to improve their performance. This role will need to identify trends, forecast performance, succinctly summarise issues and opportunities and work at pace to ensure we improve on these opportunities to drive growth.What will you be responsible for /helping us to do?Cities Trading Analysis (45%)· Take accountability of cities FNR, CM, including but not limited to – for your cities portfolio:<ul><li>Stay up to date with cities performance on a daily basis by covering the following, but not limited to:</li></ul><ul> <li>Sales performance : how are we performing in revenue and profit</li> <li>Understand detailed e-commerce (and wider product related) KPIs to inform of the drivers of performance and any issues that need to be addressed (for example conversion rate, channel level stats, customer savings, net promoter scores)</li> <li>Growth v competition &amp; market : how should we be performing, how are others performing, are there any emerging threats</li> <li>Analysing market trends : which direction is the market headed and should we adjust anything</li> <li>Determining if we are spending enough and through the right channels</li> <li>Determine the application of business initiatives to the cities you are covering</li> <li>Work with the relevant destination and sites teams on merchandising and communication of our products to ensure maximum relevance and effectiveness</li> </ul><ul> <li>Analyse all relevant key KPIs daily and weekly to monitor performance and any issues</li> <li>Determine long term trends and summarise longer term issues clearly for discussion and action</li> </ul>Collaboration and presentation of city performance (45%)<ul> <li>Collaborate across teams to solve key issues and recommend solutions- across all aspects of marketing</li> <li>Build knowledge of the city over time to become a “trading expert”</li> <li>Run through city performance in a monthly meeting, with clear summaries of performance and issues and get agreement on next steps and actions (initially supported by a Trading Director)</li> <li>Provide succinct summaries of performance weekly and on an ad-hoc basis</li> <li>Follow up on actions and co-ordinate city improvement from a trading perspective</li> <li>Build short/mid/long-er term forecasts to assess performance against targets and support the business in defining long-term growth (using set of assumptions)</li> </ul>General Trading: Team Support, Forecasting, Ad-hoc analyses and questions as required (10%)<ul><li>Team support as required: modelling, updating data, presentations</li></ul>As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.

About usGo City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.Backed by successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. With a heavy investment in technology and multiple other teams this year Go City are excited for like-minded, problem-solving individuals to join the team and make their mark on our future.We listen to our customers, our partners and our team, to help improve our business every day. And that’s where you come in! For more information and a sneak at our product take a look at <a target="_blank" rel="nofollow noreferrer noopener" class="external">www.gocity.com</a>About the roleTrading AnalystFull timePermanentLondon/EMEA (hybrid)Reports to the VP Trading, Strategy, CRMSummary of the role but also what our team are up to:This exciting new role is designed to support the trading function of the business to drive the trading performance of the direct sales channel, with a focus on our cities. You will take ownership of the performance of selected cities in our portfolio and work collaboratively across the teams to improve their performance. This role will need to identify trends, forecast performance, succinctly summarise issues and opportunities and work at pace to ensure we improve on these opportunities to drive growth.What will you be responsible for /helping us to do?Cities Trading Analysis (45%)· Take accountability of cities FNR, CM, including but not limited to – for your cities portfolio:<ul><li>Stay up to date with cities performance on a daily basis by covering the following, but not limited to:</li></ul><ul> <li>Sales performance : how are we performing in revenue and profit</li> <li>Understand detailed e-commerce (and wider product related) KPIs to inform of the drivers of performance and any issues that need to be addressed (for example conversion rate, channel level stats, customer savings, net promoter scores)</li> <li>Growth v competition &amp; market : how should we be performing, how are others performing, are there any emerging threats</li> <li>Analysing market trends : which direction is the market headed and should we adjust anything</li> <li>Determining if we are spending enough and through the right channels</li> <li>Determine the application of business initiatives to the cities you are covering</li> <li>Work with the relevant destination and sites teams on merchandising and communication of our products to ensure maximum relevance and effectiveness</li> </ul><ul> <li>Analyse all relevant key KPIs daily and weekly to monitor performance and any issues</li> <li>Determine long term trends and summarise longer term issues clearly for discussion and action</li> </ul>Collaboration and presentation of city performance (45%)<ul> <li>Collaborate across teams to solve key issues and recommend solutions- across all aspects of marketing</li> <li>Build knowledge of the city over time to become a “trading expert”</li> <li>Run through city performance in a monthly meeting, with clear summaries of performance and issues and get agreement on next steps and actions (initially supported by a Trading Director)</li> <li>Provide succinct summaries of performance weekly and on an ad-hoc basis</li> <li>Follow up on actions and co-ordinate city improvement from a trading perspective</li> <li>Build short/mid/long-er term forecasts to assess performance against targets and support the business in defining long-term growth (using set of assumptions)</li> </ul>General Trading: Team Support, Forecasting, Ad-hoc analyses and questions as required (10%)<ul><li>Team support as required: modelling, updating data, presentations</li></ul>As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.RequirementsWhat skills do you have that are essential in this role?<ul> <li>Qualification in business, marketing, or a related field (preferred), or minimum 3-4+ years of experience</li> <li>Familiar with marketing analytics tools and sales optimisation techniques</li> <li>Ideally some relevant exposure to direct-to-consumer marketing: understanding of D2C business</li> <li>Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions</li> <li>Inquisitive person - keen to understand the ‘why’ behind everything</li> <li>Strong desire and focus on achieving growth and results</li> <li>Intellectually curious, energetic and self-starting</li> <li>Showing potential in good communication and stakeholder management skills, collaborative approach</li> </ul>BenefitsThe all-important perks:<ul> <li>Competitive market rate salary</li> <li>Discretionary bonus</li> <li>Enhanced Pension Contributions</li> <li>Life Assurance at 4 x base salary</li> <li>Annual leave - 25 days per year + Bank Holidays</li> <li>Buy Annual Leave scheme (up to 5 days each year)</li> <li>Floating bank holiday</li> <li>Upgraded Family Leave</li> <li>Flexible and Hybrid working</li> <li>Dedicated time for personal professional development each month</li> <li>Personal Learning Budget</li> <li>Access to Mental Health First Aiders</li> <li>Annual Explorer Passes allowance</li> <li>EAP providing access to counselling, finance support etc</li> <li>Cycle to Work Scheme</li> </ul><ul><li>The usual sociable stuff (when restrictions allow)</li></ul>The all-important perks:<ul> <li>Competitive market rate salary</li> <li>Discretionary bonus</li> <li>Enhanced Pension Contributions</li> <li>Life Assurance at 4 x base salary</li> <li>Annual leave - 25 days per year + Bank Holidays</li> <li>Buy Annual Leave scheme (up to 5 days each year)</li> <li>Floating bank holiday</li> <li>Upgraded Family Leave</li> <li>Flexible and Hybrid working</li> <li>Dedicated time for personal professional development each month</li> <li>Personal Learning Budget</li> <li>Access to Mental Health First Aiders</li> <li>Annual Explorer Passes allowance</li> <li>EAP providing access to counselling, finance support etc</li> <li>Cycle to Work Scheme</li> </ul><ul><li>The usual sociable stuff (when restrictions allow)</li></ul>&nbsp;&nbsp;We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.

Trading Analyst - London

Trading Analyst

Office Manager&nbsp;&nbsp;London based – Covent GardenFull time 5 days per week – (4 in office) Permanent&nbsp;&nbsp;&nbsp;Summary of the role but also what our team are up to:&nbsp;&nbsp;This is a super-duper key role at Go City and helps to make sure that our colleagues have the best experience when they are in the London office. It covers everything from greeting visitors, to managing contractors to arranging in office events. You will have ownership of making sure it is a fun (obviously), engaging and safe, productive place for fellow colleagues to work.&nbsp; &nbsp; &nbsp; &nbsp;What will you be responsible for /helping us to do?&nbsp;<ul><li>Oversee the colleague and visitor experience and ensure a personal, friendly experience for anyone coming into the office&nbsp;</li></ul><ul><li>Take overall responsibility for the day-to-day running of the office to ensure the office is a vibrant and productive space to work&nbsp;</li></ul><ul><li>Responsibility for organising and coordinating the office refreshments, stationery, cleaning contracts, maintenance, equipment and general operations, (that includes Sainsbury’s orders, fire extinguishers, toilet roll and plants)!&nbsp;&nbsp;</li></ul><ul><li>Provide admin support as needed, including scheduling meeting rooms, handling post, shipping packages and taking deliveries that often come from all over the world&nbsp;</li></ul><ul><li>Manage all aspects of the office’s space/infrastructure planning (moves, additions, and changes to working stations) and provide answers, resources, and solutions to the variety of questions and queries that come your way&nbsp;</li></ul><ul><li>Monitor the office budget, keeping up to date records of office expenses and costs&nbsp;</li></ul><ul><li>Coordinating all corporate purchasing in line with our budgets and deadlines&nbsp;</li></ul><ul><li>Supporting with ad hoc organisation including preparation for board meetings, catering and supplementary materials. This could be ordering in catering from Pret or even those non-alcoholic beers and snacks for our weekly socials (pssst don’t forget the biscuit cupboard)&nbsp;</li></ul><ul><li>Coordinating events and activities remembering always that we have diverse and global colleagues. Want to educate us on Divali? Want to organise an easter egg hunt.. we are always up for new ideas!&nbsp;&nbsp;</li></ul><ul><li>Assist with ad hoc projects, events and travel arrangements as needed – forever mindful that our teams travel regularly between Singapore, America and England.&nbsp;&nbsp;</li></ul><ul><li>Managing all office contracts &amp; supplier relationships internationally, including proactively sourcing, negotiating and opening of Wework style set ups and suppliers.&nbsp;</li></ul><ul><li>You’ll also help us to review and develop HSE policies that ensure Go City can demonstrate legal, regulatory and best practice requirements.&nbsp;&nbsp;</li></ul><ul><li>Take control and management of Health and Safety including maintenance, compliance checks, testing and inspection schedules. Manage inspections, risk assessments and improvement plans in this area too&nbsp;&nbsp;</li></ul><ul><li>We support a culture where Health and Safety, Wellbeing and Personal Data at work are important. We are all adults, which means we expect the same in return. Each of us plays our part looking out for ourselves, each other, our Partners and our customers every day.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Commitment to live and breathe our Company values in the delivery of your role and responsibilities&nbsp;&nbsp;</li></ul>&nbsp; As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.&nbsp;

Office Manager&nbsp;&nbsp;London based – Covent GardenFull time 5 days per week – (4 in office) Permanent&nbsp;&nbsp;&nbsp;Summary of the role but also what our team are up to:&nbsp;&nbsp;This is a super-duper key role at Go City and helps to make sure that our colleagues have the best experience when they are in the London office. It covers everything from greeting visitors, to managing contractors to arranging in office events. You will have ownership of making sure it is a fun (obviously), engaging and safe, productive place for fellow colleagues to work.&nbsp; &nbsp; &nbsp; &nbsp;What will you be responsible for /helping us to do?&nbsp;<ul><li>Oversee the colleague and visitor experience and ensure a personal, friendly experience for anyone coming into the office&nbsp;</li></ul><ul><li>Take overall responsibility for the day-to-day running of the office to ensure the office is a vibrant and productive space to work&nbsp;</li></ul><ul><li>Responsibility for organising and coordinating the office refreshments, stationery, cleaning contracts, maintenance, equipment and general operations, (that includes Sainsbury’s orders, fire extinguishers, toilet roll and plants)!&nbsp;&nbsp;</li></ul><ul><li>Provide admin support as needed, including scheduling meeting rooms, handling post, shipping packages and taking deliveries that often come from all over the world&nbsp;</li></ul><ul><li>Manage all aspects of the office’s space/infrastructure planning (moves, additions, and changes to working stations) and provide answers, resources, and solutions to the variety of questions and queries that come your way&nbsp;</li></ul><ul><li>Monitor the office budget, keeping up to date records of office expenses and costs&nbsp;</li></ul><ul><li>Coordinating all corporate purchasing in line with our budgets and deadlines&nbsp;</li></ul><ul><li>Supporting with ad hoc organisation including preparation for board meetings, catering and supplementary materials. This could be ordering in catering from Pret or even those non-alcoholic beers and snacks for our weekly socials (pssst don’t forget the biscuit cupboard)&nbsp;</li></ul><ul><li>Coordinating events and activities remembering always that we have diverse and global colleagues. Want to educate us on Divali? Want to organise an easter egg hunt.. we are always up for new ideas!&nbsp;&nbsp;</li></ul><ul><li>Assist with ad hoc projects, events and travel arrangements as needed – forever mindful that our teams travel regularly between Singapore, America and England.&nbsp;&nbsp;</li></ul><ul><li>Managing all office contracts &amp; supplier relationships internationally, including proactively sourcing, negotiating and opening of Wework style set ups and suppliers.&nbsp;</li></ul><ul><li>You’ll also help us to review and develop HSE policies that ensure Go City can demonstrate legal, regulatory and best practice requirements.&nbsp;&nbsp;</li></ul><ul><li>Take control and management of Health and Safety including maintenance, compliance checks, testing and inspection schedules. Manage inspections, risk assessments and improvement plans in this area too&nbsp;&nbsp;</li></ul><ul><li>We support a culture where Health and Safety, Wellbeing and Personal Data at work are important. We are all adults, which means we expect the same in return. Each of us plays our part looking out for ourselves, each other, our Partners and our customers every day.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Commitment to live and breathe our Company values in the delivery of your role and responsibilities&nbsp;&nbsp;</li></ul>&nbsp; As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.&nbsp;Requirements<ul><li>You’re a team player who’s willing to muck in to support others when they need help, knowing they’ll do the same in return.&nbsp;&nbsp;</li></ul><ul><li>You can demonstrate clear examples of office management experience and importantly, have previously overseen and understand the nature of being in a shared building and all associated relationships that come with that</li></ul><ul><li>You’ll be highly organised and reliable with a great attention to detail – able to pick up on what might enhance our colleague office experience – whether it is coffee beans, easter egg hunts, pesky blocked toilets or new board games!&nbsp;</li></ul><ul><li>You’re a strong communicator (both verbal and written), with the ability to gauge and adapt your style based on the audience remaining always mindful of our brand reputation&nbsp;&nbsp;</li></ul><ul><li>Your ability to multitask and prioritise is second to none</li></ul><ul><li>You’re a bit of a whizz when it comes to computer systems, with examples of where you’ve used systems accurately and efficiently before.&nbsp;</li></ul>BenefitsThe all-important perks:<ul> <li>Competitive market rate salary </li> <li>Enhanced Pension Contributions</li> <li>Life Assurance </li> <li>Annual leave - 25 days per year + Bank Holidays</li> <li>Buy Annual Leave scheme (up to 5 days each year)</li> <li>Floating bank holiday </li> <li>Upgraded Family Leave</li> <li>Flexible and Hybrid working</li> <li>Work from Anywhere for up to 4 weeks per year</li> <li>Dedicated time for personal professional development each month</li> <li>Personal Learning Budget</li> <li>Access to Mental Health First Aiders</li> <li>Annual Explorer Passes allowance&nbsp; </li> <li>EAP providing access to counselling, finance support etc </li> <li>Cycle to Work Scheme</li> <li>Simplyhealth Cashplan</li> </ul>We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.

“The best place i've been on holiday is Egypt. I love the sun, beaches and coral reefs of the Red Sea”

Kashif Ismael

Best place you have ever been on holiday?

What might people not know about you?

We’re currently hiring…

Search jobs

Trade Marketing Lead

Commercial Analyst

Trading Analyst

Office Manager

Kashif Ismael

“The best place i've been on holiday is Egypt. I love the sun, beaches and coral reefs of the Red Sea”

Best place you have ever been on holiday?

What might people not know about you?

We’re currently hiring…

Search jobs

Trade Marketing Lead

Commercial Analyst

Trading Analyst

Office Manager